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Dashboards

Dashboards are a collection of tiles, each presenting data in their own unique way. In the right upper corner of each tile is a menu located. Use it to configure, resize or remove the tile.

Dashboard

Tile configuration

When a tile is added it is already based on an existing configuration which makes it easier to adjust it. While different tile types have different settings the basics are the same:

  • Choose a title to be displayed on the tile
  • Select a period for the tile to display. This is used to gather the information. Do you want to present the sum of all tickets over the last 365 days? Do you want to show the average of new tickets per day over the last 7 weeks? You define which data is used to present it.

When using a resolution smaller then the allowed resolution it will be adjusted on dashboard save. For instance, showing how many tickets were open per minute during the last year is not allowed.

Configure

Share a dashboard

Use the Share button to enable other users and teams to view, contribute or own the dashboard. - Viewers can only.. view the dashboard - Contributors can edit the dashboard and its tiles - Owners can contribute and even edit the sharing rights or delete the dashboard

Share

Full screen mode => Use a dashboard on a public display

Tick will automatically hide menu's etc and disable editing in full screen mode. You can share the URL to one of your public displays to keep them displayed

Be aware to log in with a different user to prevent auto-logout when the user logs out.

Fullscreen